Security and Privacy

How can I Archive or Block a patient? What is the difference between the two options?
  To Archive or Block an existing patient:   1. Log In to your account with your account email and password.     2. Click Patients List on the...
Tue, 8 Dec, 2015 at 11:53 AM
Can I record live Online Video Sessions?
  No, due to HIPAA concerns, we do not offer a recording feature for video sessions.
Wed, 23 Dec, 2015 at 12:56 PM
Can my patient view the documents and notes in his/her patient file?
 No, the only way a patient can view a document is if the provider specifically sends him or her the document. To send a document to a patient, go t...
Tue, 8 Dec, 2015 at 11:55 AM
I've forgotten my password. How do I reset it?
  If you’ve forgotten or lost access to your password, you can reset it by following these steps...   1. Go to http://portal.mytelemedico.com/use...
Tue, 8 Dec, 2015 at 12:00 PM