{"article":{"art_type":1,"created_at":"2015-12-08T11:59:20-05:00","current_child_thumbs_down":0,"current_child_thumbs_up":1,"desc_un_html":" \u00a0 \r\n If you\u2019ve forgotten or lost access to your password, you can reset it by following these steps... \r\n \u00a0 \r\n 1. Go to\u00a0http://portal.mytelemedico.com/users/password/new \r\n \u00a0 \r\n2. Enter your Email Address and click the \"Reset Password\"\r\n button. An email will then send to you instructing you to re-set your \r\npassword. If you don't see the email, please make sure to check our Spam folder. 3. If you are still having problems re-setting your password, please call support at 1-844-6-MEDICO or email ygarfinkel@mytelemedico.com and we can set a temporary password and instruct you how to change this once logged into your account. \r\n \r\n \r\n \r\n","description":"

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If you\u2019ve forgotten or lost access to your password, you can reset it by following these steps...

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1. Go to\u00a0http://portal.mytelemedico.com/users/password/new

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\r\n2. Enter your Email Address and click the \"Reset Password\"\r\n button. An email will then send to you instructing you to re-set your \r\npassword. If you don't see the email, please make sure to check our Spam folder.

3. If you are still having problems re-setting your password, please call support at 1-844-6-MEDICO or email ygarfinkel@mytelemedico.com and we can set a temporary password and instruct you how to change this once logged into your account.
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\r\n","folder_id":9000055713,"hits":9,"id":9000007655,"modified_at":"2015-12-08T12:00:29-05:00","modified_by":9000235822,"position":4,"seo_data":{"meta_title":"","meta_description":"","meta_keywords":""},"status":2,"thumbs_down":0,"thumbs_up":1,"title":" I've forgotten my password. How do I reset it?","updated_at":"2015-12-08T11:59:20-05:00","user_id":9000235822,"tags":[],"folder":{"article_order":1,"category_id":9000030311,"created_at":"2015-12-08T11:51:22-05:00","description":"","id":9000055713,"is_default":false,"name":"Security and Privacy ","position":3,"updated_at":"2015-12-08T11:51:22-05:00","visibility":1,"customer_folders":[]}}}