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How can I create different session types (ie. intake session, med-check, and therapy session)?
How can I change the information on my profile page such as my profile picture and about me sections?
How do I schedule an Online Video Session?
How do I schedule an In-Person Session?
How do I check-in to a scheduled Online Video Session with a patient?
How can I cancel a session with one of my patients?
How can I set my Availability so my patients and potential clients can request sessions?
Security and Privacy
How can I Archive or Block a patient? What is the difference between the two options?
Can I record live Online Video Sessions?
Can my patient view the documents and notes in his/her patient file?
I've forgotten my password. How do I reset it?
How do I add patients?
How can I access my patients' Documents and Patient File?
I have invited my patient. How do I know if they have received my invitation?
My patient says she has not recieved my invitation. What should she do?
How can I send a message to my patient?
If I want to send a document to my patient, how would I do this?
If I don't want my patient's messaging me, how do I turn this feature off?
Documents and Notes
How can I upload general documents and forms from my computer?
How can I upload a document to a specific patient's file?
Are my session notes seperate from my documents and forms?
Are my notes taken on a patient confidential?
How do I take notes on a patient during an Online Video Session?
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